Frequently Asked Questions

Orders & Shipping

How long does order processing take?

Orders are processed within 1–2 business days before being shipped.

Do you offer order tracking?

Yes, tracking information is provided via email once your order has shipped.

Where do you ship?

We currently ship across the United States with reliable delivery partners.

Can I change or cancel my order?

Orders can be modified or canceled within a short time after purchase before processing begins.

Products & Sizing

Do your products fit true to size?

Yes, our apparel is designed to fit true to size with a comfortable, modern silhouette.

What materials are used in your clothing?

We use carefully selected fabrics focused on comfort, durability, and everyday wear.

How do I choose the right size?

Each product page includes a detailed size guide to help you find the best fit.

How should I care for my items?

We recommend cold washing and low heat drying to maintain quality and fit.

Returns & Support

What is your return policy?

Unworn items can be returned within the stated return window in original condition.

How do I start a return or exchange?

You can contact our support team or use the return option provided in your order confirmation.

When will I receive my refund?

Refunds are processed after inspection and typically appear within a few business days.

How can I contact customer support?

You can reach us through our contact page or live chat for quick assistance.